WHAT IS A CONTENT FUNNEL?

31 October 2022 / Lucy McGhie

A content marketing funnel is a visual step-by-step system that helps marketing brands attract potential customers. The funnel helps guide those customers through the journey of awareness, to consideration, and then to conversion or a paying customer. At each stage of the funnel, the user intent is different, meaning that your content will follow different goals and results.
Top Content Funnel: Awareness
This content should attract attention, show the value of your product or service, and capture new and curious customers. This phase is often the first time a potential customer has heard about your amazing product or service.
EXAMPLES
- Infographics
- Blog articles
- Videos
- Useful Tips
- Useful Tips
- Memes
- Motivational phrases
Middle Content Funnel: Consideration
Normally in this phase, you are starting to build a deeper relationship. Your content generates engagement and leads, and the customer is more aware and actively considers your product or service. This phase’s content focuses more on providing in-depth product or service information. Don’t forget to show case how your product or service will be better than your competitors and why the customer should choose you!
EXAMPLES
- Step-by-step teachings
- Humanisation talking about you and your story
- Specific service/product information
- Product overviews
Bottom Content Funnel: Conversion
Your customer is ready to buy. This content should reinforce to your customer that they are making the best choice, choosing your product or service.
EXAMPLES
- Publicise your product and highlight the features, benefits, feedback, and then the result
- Customer success stories about your product/ service
- Free trials/giveaways
And lastly Beyond Content Funnel: Retention
This is the final stage, Well done on the hard work your leads are now your customer!But the work isn’t over. This is the stage where you need to ensure your content will keep your new customer engaged, add value and support your customer.
EXAMPLES
- Announcements/updates
- Help articles
- Personalised/performance emails
- Surveys/polls
- User forums
- Blogs/guides
- Tools for continued learning